Fire regulations in Scotland have changed.
As your landlord, we have a legal duty to upgrade the smoke, heat and carbon monoxide alarms in your home. This will make sure your property meets the new minimum legal safety standards needed for fire safety in social housing. We can only carry out the work if we get access to your property.
Who will carry out the work?
Approved electricians from Moray Council or sub-contractors employed by Moray Council. It should take approximately 2 - 4 hours.
What can I do to help?
DLO Building Services/ Housing are contacting the remaining tenants that have not had their smoke alarms installed. Please look out for a letter, email or phone call or you can phone DLO Building Services direct on 01314 829000 to arrange an appointment that is convenient for you.
How do I know if the electrician is legitimate?
All the electricians will carry photographic ID – please ask to see it. You will be notified of the sub-contractor’s name before their attendance. You can also phone us on 01343 543451 to confirm they are who they say they are.
Do I have to give access?
It is a legal responsibility under your tenancy agreement to give us and our contractors access to carry out essential work. If there is a genuine reason why you cannot give access for the work please tell us and we can work with you to find the best solution to get the works undertaken.
What happens if I don’t give access?
The council electrician or the employed sub-contractor will refer these cases back to us. We will try to continue to contact you to arrange access. If we do not hear from you or there is no real reason that would stop the work going ahead at this time we will have no option but to follow our escalation process, up to and including forced entry, but we want to do everything we can to avoid this happening.