Housing and Property
Tel: 0300 123 4566
A mutual exchange is when two, three, four or more tenants exchange (swap) their properties. Each tenant must move into their exchange partner's property. A tenant cannot exchange into an empty property.
You can exchange with:
A mutual exchange ends your tenancy and a new tenancy is created for you. You must not exchange your property without our permission.
Yes. You must write to us (and any other landlord involved) to get permission to exchange. We will not refuse without good reason. If we do not tell you our decision within one month of receiving your application, you may assume that we have given our permission.
If you would like further information about a mutual exchange, please refer to our Mutual Exchange Policy.
If you are our tenant, you have the right to exchange in most circumstances. You may be able to swap your home with another of our tenants or with a tenant of another council anywhere in the country. You can also swap with a tenant of a housing association or other registered social landlord.
As long as you have completed a housing application (16 pages, 313 KB) you can go to "Apply 4 homes house exchange" at www.apply4homes.houseexchange.org.uk to find an exchange. If you know who you will be exchanging with then please complete a simple mutual exchange application form (4 pages, 88 KB)
By law, we must make a decision within one month of receiving your filled-in application (4 pages, 88 KB) to move.
Yes. Your area housing officer will visit you to inspect any alterations you have made and to make sure that the property is in good condition. We will also check your rent account. If you have rent arrears (missed rent payments), you may not be able to move straight away.
If you want to exchange with the tenant of another council or a registered social landlord, we will have to provide a written reference for your tenancy to the other landlord. The other council or registered social landlord will do the same for their tenant.
Other conditions that you must meet before the exchange can go ahead include the following:
We will not unreasonably refuse an application for a mutual exchange. However, we may refuse an application if:
It is illegal to pay anyone to persuade them to exchange tenancies with you. If you exchange without asking for permission, we may force you to move back.
If we refuse your application, we will write to you within one month of receiving your application. We will explain to you why we have refused your application and will tell you how you can appeal against our decision.
When an application for a mutual exchange is accepted, we will give you information on:
If you are a joint tenant, we must get the written permission of any other joint tenants. If you are married, we must get the written permission of your spouse.
If you decide to go ahead with the mutual exchange, we will end your current tenancy and create a new tenancy agreement, which you will have to sign.
We will arrange a date for the exchange to take place which is suitable for everyone involved.
Yes. When we give permission to exchange, we will end your tenancy and create a new tenancy. As a result, it is important for you to know that there are changes in the terms and conditions under the new right-to-buy rules, including the initial qualifying period and the way in which we work out any entitlement to a discount.
Ending your tenancy means that your entitlement to a discount and qualifying period will be under the conditions of the modernised right to buy. This means that:
Your discount will start at 20% and rise by 1% a year for all house types (up to 35% of the market value or £15,000, whichever is lower).
IF YOU ARE EXCHANGING INTO A PROPERTY THAT IS CLASSED AS NEW SUPPLY (WAS ACQUIRED BY THE COUNCIL AFTER 1ST MARCH 2011) THEN YOU WILL NOT HAVE THE RIGHT TO BUY THAT PROPERTY. FOR FURTHER INFORMATION PLEASE CONTACT YOUR HOUSING OFFICER.